Privacy Policy

Last updated: September 2026

About Making Sense

Making Sense is an Australian business operated by Nevenka Alempijevic (ABN 90 135 648 218), based in Queensland, Australia.

This Privacy Policy explains how personal information may be collected, used and handled when you visit this website, contact Making Sense, create a customer account or purchase a product.

Information we may collect

Depending on how you use this website, information collected may include your name, email address, contact details, account information, purchase and transaction details, communications you send to Making Sense, and technical information associated with your use of the website.

You may browse the public areas of the website without providing your name or contact details.

Purchases and customer accounts

When you purchase a digital product or create a customer account, information necessary to process your purchase and provide access to your product may be collected and processed through the services used to operate this website.

Payment information is processed by the relevant payment provider. Making Sense does not directly receive or store your complete credit or debit card details.

How information is used

Personal information may be used to process purchases, provide access to digital products, respond to enquiries, maintain customer accounts, operate and improve the website, resolve technical or customer-service issues, maintain appropriate business records, and meet legal or regulatory obligations.

Making Sense does not sell or rent your personal information.

Third-party services

Making Sense uses third-party services to operate parts of the website and provide its products. These may include website hosting and ecommerce services, payment processing, digital-book hosting and website analytics.

These providers may process information according to their own privacy policies and may store or process information outside Australia.

Links to external websites, including retailers and social-media platforms, are governed by the privacy practices of those services once you leave the Making Sense website.

Cookies and website analytics

This website may use cookies and similar technologies that are necessary for the website to function and may also collect information about how visitors use the site.

Your browser settings can generally be used to manage or restrict cookies, although disabling some cookies may affect how parts of the website function.

Access, correction and questions

If you would like to ask a question about how your personal information is handled, or request access to or correction of personal information held by Making Sense, please contact:

Making Sense
Nevenka Alempijevic
hello@makingsensebooks.com

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services or privacy practices. The current version will be published on this page with the date it was last updated.